RETAIL SHIPPING AND RETURNS
The package is absolutely discreet. There won’t be any mentioned that it contains sex industry’s product or any other information that can violate your privacy. In cases of international shipment more exact description of the product is required. But there won’t be indicated that the package contains vibrator, dildo or pump. Usually we write “rubber toy” or any other general information. All packages come in simple boxes without any suspicious marks. The only thing which is indicated is the name of the company Ivision Inc..
Your personal information is kept according to the highest security standards. We use progressive methods of leakage prevention such as SSL (secure socket layer) protection. This allows keeping information encrypted and proceeding credit card transactions in safety.
When you receive your package, promptly check the items to make sure the items are working.
PLEASE NOTE: IN ACCORDANCE WITH FEDERAL HEALTH CODES, ALL INTIMATE APPAREL,NOVELTIES,ADULT TOYS,AND MARITAL AIDS ARE NOT RETURNABLE. THE ONLY EXCEPTIONS ARE MANUFACTURER’S DEFECTS WE WILL CREDIT/ECHANGE PRODUCT. (MINUS THE COST OF SHIPPING AND HANDLING AND SUBJECT TO A 25% RESTOCKING FEE. ADULT TOYS AND MARITAL AIDS ARE SOLD AS NOVELTY ITEMS ONLY. WE WILL NOT ACCEPT RETURNS OR EXCHANGES ON NOVELTY ITEMS. (UNLESS IT’S A MANUFACTURER’S DEFECT. THIS POLICY ALSO PROTECTS OUR EMPLOYEES FROM HANDLING OR EXPOSING THEMSELVES TO UNSANITARY CONDITIONS OR POTENTIAL INFECTIONS. PLEASE RETURN ALL PRODUCT IN IT’S ORIGINAL PACKAGING WITHIN 10 DAYS TO THE ADDRESS ON YOUR PACKAGING SLIP. ITEMS THAT ARE NOT IN IT’S ORIGINAL PACKAGING WILL NOT BE CREDIT/EXCHANGED. SELLER MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND,NATURE, OR IMPLIED WITH RESPECT TO THE MERCHANDISE,THE USE OF OR FITNESS FOR A PARTICULAR PURPOSE. BUYER HOLDS HARMLESS THE SELLER FOR ANY LIABILITY.
If you do not follow all of the instructions on this page you may not be refunded at all or may incur a 25% restocking fee.
Without prior approval AdultBulk does not reimburse for return shipping costs.
If you feel the item was not as advertised, please go back to the page where the item is listed and make sure that you are correct. Then please email us with the webpage address and let us know what the page said and what you found to be different. We will refund you if the necessary information is missing, and we appreciate your help to improve our site.
If a product has clear and correct size measurements, then we will NOT allow a return because of size. If the size is not listed on the page, we will accept a return if you provide us with detailed accurate measurements that we can add to the site.
In your return package please include:
The packing slip
A note telling us what the problem was
A note stating whether you would like a refund or an exchange for another item.
If you do not include a note, you may not be refunded!
Please allow up to 1-2 weeks to receive your replacement or refund.
All shipping is done by USPS and or UPS in the Continental USA.
We appreciate your business. If you have any questions or motions, please feel free to contact us. We are ready to meet all your requirements.
If additional questions occur, please, feel free to contact us:
